Privacy policy
Privacy Policy
Last updated: May 22, 2026
At PRISTARA LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, and protect your information when you visit our website, make a purchase, contact us, or otherwise interact with our services.
Our store is powered by Shopify, which provides the ecommerce platform that enables us to sell our products and services to you.
By using our website and services, you agree to the practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with our store, we may collect the following information:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information
- Order history
- Device and browser information
- IP address
- Usage and interaction data
- Communications you send to us
Payment information is securely processed by third-party payment providers. We do not store full payment card details on our servers.
How We Collect Information
We collect information:
- Directly from you
- Automatically through cookies and similar technologies
- From Shopify and service providers
- From payment processors, analytics providers, and advertising partners
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Deliver products and updates
- Improve our website and services
- Prevent fraud and unauthorized activity
- Comply with legal obligations
- Send marketing communications if you have opted in
Legal Basis for Processing (EEA/UK)
If you are located in the European Economic Area or the United Kingdom, we process your personal information under one or more of the following legal bases:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Your consent
Marketing Communications
If you subscribe to our newsletter or marketing communications, you may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.
We do not send unsolicited spam emails.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Operate and improve our website
- Remember your preferences
- Analyze website traffic and usage
- Personalize content and advertisements
You may control or disable cookies through your browser settings. Some website features may not function properly without cookies.
For more information about Shopify-related cookies, please visit:
Sharing of Information
We may share your information with trusted third parties including:
- Shopify
- Payment processors
- Shipping and logistics providers
- Analytics providers
- Marketing and advertising providers
- Legal authorities when required by law
We do not sell your personal information.
International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence, including the United States.
Where required by law, we use appropriate safeguards for international data transfers, including Standard Contractual Clauses approved by the European Commission.
Data Retention
We retain personal information only for as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Your Rights
Depending on your location, you may have rights including:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data
- Restriction or objection to processing
- Data portability
- Withdrawal of consent
- Opt-out of personalized advertising
To exercise your rights, contact us using the information below.
Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our services are not intended for children under the age required by applicable law, and we do not knowingly collect personal information from minors.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
The updated version will always be posted on this page with the revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, you may contact us at:
Email: info@pristara.com
Business Address:
500 4th St NW, Suite 102 #2328
Albuquerque, NM 87102
United States